Privacy policy

1. Who is responsible

Sunshine Group Ltd is the operator and data controller for shadzmobz.online. Contact: info@shadzmobz.online or 0330 520 2447.

2. Information we may collect

• Contact details and content you choose to send by email.
• Information you provide during a telephone comparison enquiry.
• Complaint, correction or privacy-request records.
• Basic technical and security logs created by hosting infrastructure, such as IP address, browser information, requested page and timestamp.
• Referral or campaign information where it is necessary to understand how an enquiry reached us.

3. How we use information

• Respond to enquiries and explain comparison criteria.
• Provide information about selected options where available.
• Handle complaints, corrections and legal requests.
• Secure, maintain and troubleshoot the website.
• Keep proportionate records for legal, fraud-prevention and quality purposes.

4. Lawful bases

Depending on the activity, we rely on consent, steps requested before a potential contract, legitimate interests in operating and securing the service, and compliance with legal obligations. Where consent is the basis, you may withdraw it.

5. Sharing

We may share relevant information with service providers that host or secure the website, communications providers, professional advisers, authorities where legally required, and clearly identified commercial partners when you ask to proceed. We do not sell personal data as a standalone product.

6. International processing

Some service providers may process information outside the United Kingdom. Where required, we use recognised safeguards and limit information to what is necessary.

7. Retention

• General enquiries: normally up to 24 months after the last meaningful contact.
• Complaint and legal records: normally up to 6 years where reasonably necessary.
• Security logs: normally up to 90 days, unless needed to investigate an incident.
• Consent-based marketing: until consent is withdrawn or the information is no longer useful, subject to suppression records.

8. Your rights

Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to processing, request data portability, and withdraw consent. Email “Privacy request” to info@shadzmobz.online. We may ask for information to verify your identity.

9. Complaints about data use

Please contact us first so we can investigate. You may also complain to the UK Information Commissioner's Office. The ICO's current contact details are available on its official website.

10. Children

This website is intended for adults comparing mobile services. We do not knowingly collect personal data directly from children.

11. Security

We use proportionate technical and organisational measures, but no internet transmission or storage method can be guaranteed completely secure.

12. Changes

We may update this policy when our service, technology or legal obligations change. The effective date at the top shows the latest published version.